Matlock and Ashover Practices - Imperial Road Surgery8 Imperial RoadMatlock, DE4 3NLTel: 01629 583465
The right-hand tear-off section of your computerised prescription, which lists your medication, must be used when requesting a repeat prescription. This should be sent by post or placed in the box at reception any time during opening hours. If you enclose an SAE we can post the prescription back to you. Alternatively, you can use the prescription collection service by ticking the appropriate chemist's box on the slip. The prescription will then sent electronically to the chemist and you will be able to collect your medication from them.
In order to free telephone lines for more urgent calls and to improve efficiency for all our patients, we regret requests for repeat prescriptions cannot be taken over the telephone.
Each prescription takes two full working days to be processed, so please don't let your medicine run out.
Please allow two clear working days for the processing of your repeat prescriptions. For example those received on Monday will be ready first thing on Thursday morning.
Please note: The online prescription request facility should only be used for repeat prescriptions
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
is costing the NHS millions...
About 300m of medicines are wasted each year in England, half of which is unnecessary, a Department of Health study found last year. If the rest of the UK is taken into account the figure is closer to 400m.
They also suggested unused medicines that are returned to pharmacies could be repackaged and made available again - at the moment any returned drugs have to be disposed of.
Please only request what you need.
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